Legal and Insurance
This week the Massachusetts high court ruled in favor of changing snow and ice slip and fall liability precedent in place for 125 years. You make the call, is this good or bad for the profes...
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Business
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The Symposium wrapped up two days of educational sessions with a standing-room-only panel discussion on national service management companies and their impact on the snow and ice management ...
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Business
There is a fast-growing trend among big-box stores to contract on a national or regional basis with a single-service provider rather than with individual companies. This trend has had a prof...
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Business
A truck, outfitted to safely and effectively perform snow and ice management operations, is a costly investment. Working in inclement weather, often for long hours, takes its toll. As a resu...
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Ice Management
Darryl Beckman discusses briefly some brief steps you need to take if, or when, you are involved in a legal dispute related to snow and ice management services....
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Operations
Whether you are already provide salting services or you are thinking about starting, it is important to establish best practices that will guide your company and help to protect it should yo...
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Ice Management
Managing a snow business is a serious challenge, even in good economic times. Not knowing when we will work, how much we'll work, or what conditions will exist when we work make the snow bus...
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Business
During recent presentations at a regional training session in Chicago and the Snow & Ice Symposium in Buffalo, I was asked a tremendous number of insurance-related questions. These are c...
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Business
Rewarding customer loyalty by delivering work that goes “above and beyond” may seem like great customer service; but in actuality, increasing the level of service above the agreed-upon s...
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Operations
